Terms of Service

Effective Date: 2/15/2026

Welcome to Scented Journey. These Terms and Conditions outline the rules and regulations for the use of our website.

By accessing this website, we assume you accept these Terms and Conditions. Do not continue to use Scented Journey if you do not agree to all of the terms stated on this page.

1. Definitions

  • “Company”, “We”, “Our”, and “Us” refer to Scented Journey.

  • “User”, “You”, and “Your” refer to the person accessing this website.

  • “Products” refer to perfumes, fragrances, or related items sold on our website.

2. Use of Website

By using our website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.

  • You will provide accurate and complete information when placing an order.

  • You will not misuse the website for fraudulent or illegal activities.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Pricing

  • All prices are listed in PKR.

  • We reserve the right to change prices at any time without prior notice.

  • We try our best to display product colors and descriptions accurately, but we cannot guarantee exact matches due to screen differences.

4. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud.

  • If an order is cancelled after payment, a full refund will be processed.

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to courier services or unforeseen circumstances.

  • We are not responsible for delays caused by third-party shipping companies.

  • Customers must provide accurate shipping information.

6. Returns & Exchanges

Due to the nature of fragrance products:

  • Opened or used products cannot be returned.

  • Exchanges are only allowed if the product is damaged or incorrect.

  • Any claim must be made within 48 hours of receiving the order.

  • Proof (photo/video) may be required.

7. Intellectual Property

All content on this website including:

  • Logo

  • Images

  • Product descriptions

  • Text content

are the property of Scented Journey and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Scented Journey shall not be held liable for:

  • Any allergic reactions or skin sensitivities caused by products.

  • Any indirect or consequential damages arising from use of our website or products.

Customers are advised to check ingredients and perform a patch test before use.

9. Privacy

We respect your privacy. Any personal information provided will only be used for order processing and customer service purposes. We do not sell or share customer information with third parties.

10. Governing Law

These Terms shall be governed in accordance with the laws of Pakistan.

11. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at:

📧 Business Email: info@scentedjourneypk.com
🌐 Website: Scented Journey